FAQ Terms At www.chicfurnitureshop.com, we want to provide you with a great shopping experience.
Below are some frequently asked questions and their answers. If you have further questions, please feel free to contact our customer service team.
How do I confirm my order? Once you complete your order, you will receive a confirmation email with your order details and order number. If you do not receive a confirmation email, please check your spam folder or contact our customer service team.
Can an order be cancelled? If you wish to cancel your order, please contact the customer service team as soon as possible. Once an order has been processed or shipped, it may not be cancelled. Please review our refund policy for more information.
How do I return an item? If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund terms for details and related procedures.
How long does a refund take? Once we receive your returned item and confirm that it is eligible for a refund, the refund will be processed within 5 business days. Please note that the actual arrival time may vary depending on your bank or payment provider.
How do I track my order? You can directly track the status of your order through the tracking link in the order confirmation email, or log in to your account to view your order history. After your order is shipped, you will receive an email with tracking information.
How much does shipping cost? Shipping costs vary depending on the total amount of the order, the type of product, and the delivery address.
What if my product is defective or damaged? If the product you received is defective or damaged, please contact us within 7 days of receiving the goods. You will need to provide relevant photos and order information, and we will arrange a replacement or refund for you.
Do you ship internationally? Yes, www.chicfurnitureshop.com supports international shipping. Shipping costs and times may vary depending on the destination.
How do I contact customer service? If you have any questions or concerns, please contact us at the following:
Email: marketing@chicfurnitureshop.com
Thank you for choosing www.chicfurnitureshop.com! We look forward to providing you with excellent products and services.
