Welcome to www.chicfurnitureshop.com! We are committed to providing you with quality home decor products and a pleasant shopping experience. If you are not satisfied with the product you purchased, we will sincerely provide you with a solution. Please read our refund terms carefully:
Refund conditions Applicable products: Most of our products are eligible for refund policy. However, the following products are excluded:
Customized or personalized products Items that are damaged or not sent as required Return period: You have 30 days from the date you receive the product to request a refund. Returns and exchanges requested after 30 days will not be accepted.
Refund process If you want a refund, please contact our customer service team through the following methods:
Email: marketing@chicfurnitureshop.com
When requesting a refund, please provide the order number, purchase date and details of the product you need to refund.
The customer service team will confirm your request upon receipt and provide the return address and further instructions.
Return requirements All returned products must be in new, unused, unassembled condition, and must be accompanied by the original packaging and all accessories (such as labels, manuals, etc.).
Please send your return using a trackable method to ensure we receive your returned product. We are not responsible for items lost during the return process.
Refund Processing Once we receive the returned item and confirm that it is eligible for a refund, your refund will be processed within 5 business days.
Refunds will be refunded to the payment method you used when purchasing. The specific refund arrival time may vary depending on the processing time of the bank or payment platform.
Other Information www.chicfurnitureshop.com reserves the right to final interpretation of the refund policy. If there are any changes, you will see the corresponding updates on the website. If you have any questions about the refund terms or need further information, please feel free to contact the customer service team.
We thank you for your support of www.chicfurnitureshop.com and look forward to providing you with excellent products and services!
